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Frequently Asked Questions
Here are many of the common questions posed to us--if you don't find the
answer you were looking for please contact us for more info.
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What quality of hats does Hamley's
offer?
We offer hats ranging in quality from 4X through Pure Beaver quality. Our
private label Pure Beaver hats are the finest available. We offer hats by
Resistol and American.
- Does Hamley’s custom shape hats?
We happily provide custom hat shaping for our customers.
We take great pride in having the most extensive hat department in the West.
How long will it take to get a saddle
after I order it?
Once a saddle order with a deposit has been received it will take 5 to 10 months
to complete. The factors that affect build time are how many orders are in line
ahead of your order, style of saddle, tree, and type of tooling. In some
instances we may be able to build a custom saddle in less than 5 months but 5
months should be considered the minimum amount of time to get a custom saddle.
- What is the base price of a custom saddle?
$3350
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Does Hamley’s repair saddles?
We do repair all makes of saddles and excel at repairing and restoring our own
saddles. We can also provide certificates of authenticity for saddle we’ve made
and repaired.
- What are your saddle trees made of?
All of our saddles are built on rawhide covered, wood
trees. There is no substitute for quality. It is impossible to build long
lasting, quality saddles on anything but rawhide covered, wood trees.
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Does Hamley’s have a tack department?
We have a large tack department with everything from latigos and cinches to
silver inlaid bits and rawhide braided reins.
Hamley’s makes most of the items we offer in our tack department.
- What brands of boots does Hamley’s stock?
Currently we offer Rios of Mercedes, Anderson Bean,
Olathe, Justin, Tony Lama, Old Gringo, and our own private label hand made
boots. Hamley’s designs most of the boots that we offer in the store so that
they are exclusive to Hamley & Company.
-
Does Hamley’s do special orders for
tack?
Yes.
- Are there saddles available for immediate sale?
We currently have 25 hand-made Hamley saddles in different
styles, seat lengths, and tooling options available for immediate sale. We are
fortunate to have this many saddles available for our customers. It certainly
takes the “wait” out of getting a great Hamley saddle.
-
Do you sell used saddles??
Sometimes we have a few used saddles available for sale but they don’t last very
long and we have no control over when we would have one..
- Does Hamley’s take saddles in trade for new ones?
Perhaps, it would depend on the quality of the trade-in
saddle and who made the saddle. It would also depend on what he saddle is being
traded for. It is done at the discretion of the saddle shop manager and
management.
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What types of saddles does Hamley’s
make?
All types of “western” saddles. We have designed and created all
types of saddles and are innovators in the saddle industry. We created the
Modified Association and Wade trees..
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